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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The blue AC button on my Carrier Infinity thermostat isn't

Customer Question

The blue AC button on my Carrier Infinity thermostat isn't working
Submitted: 10 months ago.
Category: HVAC
Expert:  Tim H. replied 10 months ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Thanks for the opportunity to help!

Expert:  Tim H. replied 10 months ago.

Please provide all the information I ask for since I'm not onsite. At the end of our dialog you will be asked to rate my service, but please wait until then and all your question(s) have been answered satisfactorily. If you are not satisfied, I'd appreciate it if you'd tell me why before leaving a negative rating and allow me to continue to work with you until we are able to both agree on an outcome to follow. Thanks for your business!

Expert:  Tim H. replied 10 months ago.

If the button is sticking, it may be that you are going to need a new thermostat. How old is this unit?

Customer: replied 10 months ago.
It was installed in March of 2013
Expert:  Tim H. replied 10 months ago.

Do you have the model number? I'll check on the warranty.

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