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airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8164
Experience:  Furnace, A/C and heat pump specialist.
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My i comfort screen is off. Was fine this am, Just found it

Customer Question

My i comfort screen is off. Was fine this am
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just found it off when i got home. It was fine this am
JA: Do you plan on doing the work yourself?
Customer: Jus want to know how to trouble shoot. I will call lennox tomorrow
JA: Anything else we should know to help you best?
Customer: I do not know this system is only 2 in october
Submitted: 11 months ago.
Category: HVAC
Expert:  airheatman replied 11 months ago.

Have you tired turning breaker off at indoor unit and back on to see if it will reset?

Customer: replied 11 months ago.
Expert:  airheatman replied 11 months ago.

Normally blank screen is an indication we are not getting power to the thermostat.Do you have a multi meter so we can do some troubleshooting?

Expert:  airheatman replied 11 months ago.

If you do not have a meter

you can get an inexpensive one at Walmart for about 15 bucks if you would like to troubleshoot and I would be happy to guide you.Otherwise about the only other thing you can do is look in air handler and see if maybe there is a small auto type fuse blown.

If you have further questions, please let me know.

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http://www.walmart.com/ip/Innova-3300-Equus-3300-Hands-free-Digital-Multimeter/14644665

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