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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The screen on this honeywell thermostat won't tun on i

Customer Question

the screen on this honeywell thermostat won't tun on i believe it is hardwired into the wall
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: air conditioning is not working but thermostat was on before i checked circuit breakers on off red switch and filter now no ac and no thermostat
JA: Do you plan on doing the work yourself?
Customer: if its simple otherwise no
JA: Anything else we should know to help you best?
Customer: how do i get this lcd display lit up
Submitted: 11 months ago.
Category: HVAC
Expert:  BillyHvac replied 11 months ago.


My name is Billy.

So it started with ac not working, but thermostat was lit...

You reset breaker trying remedy ac and now the thermostat is blank?

Customer: replied 11 months ago.
correct lights etc work i thought this was 5 bucks why did they just charge me an additional 23 dollars
Customer: replied 11 months ago.
lights in the house work not the lights on the honeywell
Expert:  BillyHvac replied 11 months ago.

I apologize but I am just a tech who does this after my regular job. I am not on the billing side, but will be more than happy to forward to customer service.

Can you tell me if furnace shows signs of power?

Customer: replied 11 months ago.
its another 24 bucks too talk on the phone???
Expert:  BillyHvac replied 11 months ago.

Just disregard all the computer prompts.

There is no reason for paying extra at this point.

Is furnace showing any lights, hums etc?

Is the unit in an attic?

Customer: replied 11 months ago.
only have 25 bucks left can't call you how do i know if this transfer me to customer service thanks four help but i cant afford this
Expert:  BillyHvac replied 11 months ago.

I understand and I am sorry. Will transfer right now.


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