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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8258
Experience:  Furnace, A/C and heat pump specialist.
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The power went out and when it came back on AC (HVAC) did

Customer Question

The power went out and when it came back on AC (HVAC) did not come back on
Red emergency switch off/on
Thermostat off/on
Breaker (no tripped) off/on
Nothing helped
Model BV124 48-10N24VER4
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: Unit served by multiple thermostats all of which show on and calling for AC
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: But no fan no circulation. Never powered back up
Submitted: 1 year ago.
Category: HVAC
Expert:  airheatman replied 1 year ago.

Troubleshooting often requires meters and test equipment.Do you have a multi meter for testing voltage? If not you can get an inexpensive one at Walmart for about 15 bucks,

if you have or would like to obtain a meter to troubleshoot , I will be happy to guide you.Without a meter , there are a limited number of things we can check if you are able to do a visual inspection and can do some hands on troubleshooting.Please let me know and we can go from here.

Also the number you provided is the ac coil.

Can you give me complete model from inside furnace in burner compartment so I can provide guidance with this specific unit.Model will be on a label just above burners on right or left inside panel

Customer: replied 1 year ago.
I'm not home and someone took picture
I rent the place
Company on side of unit out of business.
Unit not maintained.
Thanks for help
Expert:  airheatman replied 1 year ago.

Just let me know if you decide to troubleshoot .I am more than happy to guide you when you are there.

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