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Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 466
Experience:  Owner at Gaztech
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I live in a condo with thermostat but dont know what model

Customer Question

Hello i live in a condo with white rogers thermostat but dont know what model but its a condo built 3years ago in canada. i put the AC on but no cold air comes out... i went on the balcony and the fan in the dont run. can u help?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: how do u do that im new to this
JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?
Customer: just hold displaaying
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: 1st time i turn the ac but in winter the heat works properly
JA: Anything else you want the HVAC tech to know before I connect you?
Customer: no i just want cold air
Submitted: 1 year ago.
Category: HVAC
Expert:  Gaztech replied 1 year ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue.

If my initial response doesn’t answer your question then let me know and we can continue our conversation.

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Are you ready?

Expert:  Gaztech replied 1 year ago.

Have you resolved the problem?