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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My baxi 380 not working, no error code but the flame

Customer Question

my baxi 380 not working , no error code but the flame indicator is off
JA: How old is the appliance? Have you gotten error messages before?
Customer: its 5 yr, 2 month ago they changed the electronic board due to water leak from a bove the unit
JA: Do you plan on doing the work yourself?
Customer: i can try
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 year ago.
Category: HVAC
Expert:  Phil replied 1 year ago.

Hello, with no error code and flame indicator off this points to another bad printed circuit card.

This not an easy diagnosis, additionally it is a gas appliance and any mistakes can disable important safety features. If you need help locating trustworthy repair service in your area, tell me which direction you are from the center of the nearest city and I will look for a well rated company in your area.