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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a Rheem prestige communication system

Customer Question

I have a Rheem prestige communication system
Submitted: 1 year ago.
Category: HVAC
Expert:  Phil replied 1 year ago.

Hello, can you give me the brand and model number of the new thermostat and tell me which color wires are attached to which terminals? We can go from there.

Customer: replied 1 year ago.
Thermostat # 500-series. RHc -TST501CMMSAIR HANDLE. RHEEM # ***** HM6024JC
CONDENSER. # ***** 060JEC
Customer: replied 1 year ago.
204v to system. 24 low issue is have 1.5 dcv between com and 1. AND 1 dcv between com and 2
Customer: replied 1 year ago.
I was told need between 2-9 dc volts
Expert:  Phil replied 1 year ago.

Hello. that thermostat model number is ***** checking no matter which of the 7 brands I have tried inputting, if you can give me the brand name of it, and double check the thermostat model number maybe I can find the manual on it.

we can go from there.