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Category: HVAC
Satisfied Customers: 14604
Experience:  15yrs in the HVAC industry with certificates and degrees.
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LHave a new unit model KSLO018-H221-OC and KTLM018-H2 trying

Customer Question

LHave a new unit model KSLO018-H221-OC and KTLM018-H2 trying to start unit for the first time. THe unit will come on for about 2.5/3 minutes, then the alarm light on ceiling unit comes on. The same result if the control is on for fan only. The ceiling unit cover has 3 wiring connectors and the ceiling unit only has 2, is this correct or is something missing?
Submitted: 12 months ago.
Category: HVAC
Expert:  BillyHvac replied 12 months ago.

do you have a schematic of the indoor unit wiring?

Customer: replied 12 months ago.
No only a wiring diagram for power to outside unit and communication to indoor unit
Expert:  BillyHvac replied 12 months ago.

I am having difficulty crossing the this a do it your self or a contractor model?

Customer: replied 12 months ago.
Customer: replied 12 months ago.
Ordered on had listened tech to put in
Expert:  HVAC Guru replied 12 months ago.

Did you get it?

Customer: replied 11 months ago.
Only got your question "did you get it"

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