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My nest gave me the E23 error, No, the ac unit is new about

Customer Question
My nest gave me the...
My nest gave me the E23 error
JA: Has this happened before?
Customer: No, the ac unit is new about 11 months ago
JA: Do you plan on doing the work yourself?
Customer: If possible. I'm home with my son. It's a holiday weekend.....
JA: Anything else we should know to help you best?
Customer: It was running fine until about an hour ago...
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: HVAC
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Answered in 18 minutes by:
7/2/2016
HVAC Technician: Phil, Mechanical Engineer replied 1 year ago
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 8,824
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial
Verified

Hello, here is a link to NEST trouble shooting steps for the E23 error code..

Look those over, do what you can, let me know, we can go from there without a time limit.

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 8,824
8,824 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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