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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My thermastat is locked and trying to discover how to

Customer Question

my thermastat is locked and trying to discover how to unlock
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: specific to the termostate....I looked no the internet. One said to reset, then up three times and down one. That didn't work... Other was to hit the next three times and hold once, that one did not work as well.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: well being as it's still lock
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.


my name is Billy. What is make and model of the thermostat?

Customer: replied 1 year ago.
It is a LuXPRO
Customer: replied 1 year ago.
I did the reset then three up's and one down: then I did the three Next and one hold. Neither worked...
Expert:  BillyHvac replied 1 year ago.

do you have the model number? There are several ways depending on the model number..

Try the one again but this time press hold, next, next, next, hold

Customer: replied 1 year ago.
IF you can give me a phone number I'll call with a phone so I can stand by the thermastat
Customer: replied 1 year ago.
Never mind, I'll do more surf'n this is just too slow for me. Thanks...
Expert:  BillyHvac replied 1 year ago.

I apologize but I am not configured for phone contact right now..