How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

Have an infinity touch control. At about 10:30PM each night

Customer Question

Have an infinity touch control. At about 10:30PM each night it starts cooling although schedule doesn't call for it to lower the temp until 11:45. The humidity is set to "off". Tech came out. Said trouble was I didn't have four schedules set (only had "wake" one "home" and "sleep") and it automatically defaults to a factory set 4th setting after a certain number of hours - a setting I can't see. This doesn't seem logical and the owners manual says nothing about needing to have 4 settings.
Is he correct - or do I have a different problem.
Submitted: 1 year ago.
Category: HVAC
Expert:  Gaztech replied 1 year ago.

have you tried sitting your fourth setting to the same as third?