HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC

I have a Payne Model PY1PNB036090ABAA Hvac system (gas

Customer Question
furnace). The thermostat stopped...
I have a Payne Model PY1PNB036090ABAA Hvac system (gas furnace). The thermostat stopped functioning properly (fan would not shut off) so I bought a Honeywell non-programmable thermostat and installed it. now I have nothing, no digital display, no fan, nothing. so, I removed the new thermostat, reinstalled the old one, and again I have nothing. what did I do wrong, and how do I correct it?
JA: Did you double-check the thermostat? And what about the pilot light?
Customer: Well, I am not worried about the pilot lite as it is 80 + degrees now. neither ac nor furnace seems to work.
JA: Do you plan on doing the work yourself?
Customer: well, I would like to
JA: Anything else we should know to help you best?
Customer: that is all I know
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 1 minute by:
6/20/2016
HVAC Technician: airheatman, HVAC Technician replied 1 year ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,528
Experience: Furnace, A/C and heat pump specialist.
Verified

If you did not turn power off before replacing furnace lets look and see if there is a small fuse on furnace control board that may have blown.

http://i.imgur.com/90juVsc.png

http://i.imgur.com/kYe4Epz.png

Ask Your Own HVAC Question
Customer reply replied 1 year ago
Thank you, ***** ***** check that fuse, but not till morning as I don't choose to work on electric, in the dark. will I be able to reach you in the morning if the fuse is not the problem?
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Yes just come back to question and we will go from here. Thanks for letting me work with you.When we are finished, if my answer has been polite, professional,and thorough, please click one of the ratings . If you still need help let me know!.Expert is not paid for assisting you until you rate answer.Feel free to follow up for 30 days at no additional cost. Bonus always appreciated if you feel justified

Ask Your Own HVAC Question
Ask airheatman Your Own Question
airheatman
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,528
8,528 Satisfied Customers
Experience: Furnace, A/C and heat pump specialist.

airheatman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,730 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
How can I tell I my York furnace control board is the cause
How can I tell I my York furnace control board is the cause of the furnace not completing the heat cycle. It shuts down and give me the pressure sensor/switch code but two tech's have been out and ver… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I replaced a non-programmable thermostat with a Honeywell
I replaced a non-programmable thermostat with a Honeywell RTH2300/RTH221. … read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
I'm swapping out a Honeywell non-programmable thermostat
I'm swapping out a Honeywell non-programmable thermostat with a Honeywell programmable one. Wires don't quite match. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
This is the same guy with the Goodman furnace control board
Hi, this is the same guy with the Goodman furnace control board / transformer. My plumber said what caused the board to fail was a short in the blower motor from water from AC unit backing up into blo… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Carrier non-programmable thermostat. I think it is
I have a Carrier non-programmable thermostat. I think it is model TC-NHP. I get no display. I changed the batteries and still no display. Any suggestions? … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Goodman GMNTE120-5 It has a furnace/control board
I have a Goodman GMNTE120-5 It has a furnace/control board with this part number B1809925two of the wires have come off two connectors, and the wires are the same color - trying to determine if it mat… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I recently replaced my furnace control board. The furnace is
I recently replaced my furnace control board. The furnace is a Lennox G40-OUH and the control board was a White Rodgers 50-A65-121-07. The only replacement was a White Rodgers 50A65-843 Universal Boar… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Can I use a Honeywell RTH111 non programmable thermostat in
can I use a Honeywell RTH111 non programmable thermostat in my RV to control my air conditioner/heat pump? … read more
HvacmanSean
HvacmanSean
Owner
HVAC
219 satisfied customers
I have an amana furnace control board with an led flashing 3
I have an amana furnace control board with an led flashing 3 times … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
We have a Honeywell non programmable thermostat #RTH110B
We have a Honeywell non programmable thermostat #RTH110B Tonight it began to blink and we noticed the heat was going down. We tried to troubleshoot and were advised to change to fresh batteries which … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I need help with my -Rodgers furnace control board 50e47-060
I need help with my White-Rodgers furnace control board 50e47-060 on a Trane furnace. It has a blinking red light. On the unit it says " steady red light- replace control, blinking red light-referred … read more
type2technician
type2technician
253 satisfied customers
I have a nordyne KG7TC-080D, with a furnace control board
I have a nordyne KG7TC-080D, with a furnace control board #624790/920916. this is a 2-stage upflow unit. Furnace ignites but goes out wihin seconds. flame sensor replaced, still the same issue. Has in… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
I have a Braeburn 3000 non-programmable thermostat which is
I have a Braeburn 3000 non-programmable thermostat which is giving me the message L-2. My boiler isn't working. Is it a thermostat problem or do I need to have the repairman check the boiler? … read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
I have a touch n go non-programmable thermostat! The check
I have a touch n go non-programmable thermostat! The check filter has appeared on the screen. I took the filter out and cleaned it. How do I remove the clean filter from the screen>… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a honewell non programmable thermostat that i took
i have a honewell non programmable thermostat that i took the battery compartment out of to replace the batteries and cannot reinsert it it is suppossed to go into unit at angle then set back up and y… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,090 satisfied customers
How are you? My non-programmable thermostat gave me a
Hello how are you? My non-programmable thermostat gave me a message to change the batteries. I have changed them and now the thermostat display does not come on. I didn't realize until about five minu… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
My furnace control board light is not coming on. Yes, the
My furnace control board light is not coming on. JA: Did you check the furnace's filters? Customer: Yes, the furnace filter is new. JA: Do you plan on doing the work yourself? Customer: Yes. JA: Anyth… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Please recommend a Non-Programmable Thermostat operating by
Please recommend a Non-Programmable Thermostat operating by battery just need to adjust the inside room temperature manually, this is only feature needed. Thanks.… read more
airheatman
airheatman
HVAC Technician
8,528 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x