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Phil, I have an xr11 2ttr1036a1000aa trane heat pump that is doing a terrible job of cooling...

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Hi Phil, I have an...
Hi Phil, I have an xr11 2ttr1036a1000aa trane heat pump that is doing a terrible job of cooling
Submitted: 1 year ago.Category: HVAC
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Answered in 1 minute by:
6/19/2016
HVAC Technician: airheatman, HVAC Technician replied 1 year ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,788
Experience: Furnace, A/C and heat pump specialist.
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Is the indoor and outdoor both coming on? If so can you tell if the compressor,not just fan is coming on in outdoor unit?

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Customer reply replied 1 year ago
it sounds like more than a fan outside and the inside is definitely running. We are getting mildly cool air coming out of the registers
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Feel of the large copper pe leaving the outdoor unit and tell me if it is "beer can cold" and sweating.

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Customer reply replied 1 year ago
the tube that is wrapped with foam?
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Yes, either feel inside the foam or at the valve on unit where it connects

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Customer reply replied 1 year ago
Roger... warm not cold or sweating. Time to take the cover off and multimeter/jump some stuff?
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

If it is not cold, either compressor is not coming on or we are low on Freon. Do you have an amp meter to clamp on a compressor wire to make sure it is drawing amps?

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Customer reply replied 1 year ago
I have the $200 variety of a multi-meter no clamp like they would use at the auto parts store to verify your alternator functioning.
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

OK without the meter,we first need to get close enough to compressor to see if we hear it running,

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Customer reply replied 1 year ago
how to proceed? do I need to power everything off, turn off power at the circuit breaker and then remove a side panel?
Customer reply replied 1 year ago
I will get to that part shortly.
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Sounds good,That will tell us what we need

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Phil
Phil
Phil, Mechanical Engineer
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