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1. Do you have a meter for troubleshooting?
2.Are there led lights on board and do they light up?
Can you provide full model.It will be on a label inside burner compartment(Something like RGDH07EAUER or similar)
Give me a few moments to grab a manual
Ok lets start by locating the transformer and check for 120v in and 24v out of transformer
No problem The phone is an automatic option the site sends.Just ignore and we will work here.lets start by locating the transformer and check for 120v in and 24v out of transformer
Keep in mind door switch will need to be held in to check voltage
The PWR and OK light should both be on if we have power to board.Do we have the 120v between L1 and Neutral terminals?
Next with door switch in, check between XMFR and Neutral for 120v to tansformer
If we have 120v between XFMR and Neutral check this little fuse .Remove and see if it is burned.
If we have 120v out at XFMR and Neural and fuse is good, check for 24v between SEC and COM on board.
OK we have no 120 between L1 and Neutral or between XFMR and neutral?
OK but we do have the 120 in at L1 and neutral and out from XFMR and neutral?
Ok your problem is a bad transformer or fuse on transformer. Rheem used both fused and non fused.Does your transformer have a fuse?
Ignore the call request.Website does that automatically
See picture I sent.
OK you will need to replace the transformer.You can get a universal120/24v 40 va transformer for less than 20 bucks at any appliance parts store.
If you have further questions, please let me know.
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