How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tim H. Your Own Question
Tim H.
Tim H., HVAC Professional
Category: HVAC
Satisfied Customers: 3971
Experience:  Experienced in all aspects of HVAC, both residential and commercial.
Type Your HVAC Question Here...
Tim H. is online now
A new question is answered every 9 seconds

I attempted to program the thermostat PQL-JEZ Model series

Customer Question

I attempted to program the thermostat for my PQL-JEZ Model series 15 SEER and now and only getting hot air.
Submitted: 1 year ago.
Category: HVAC
Expert:  D.E. Anderson replied 1 year ago.
Hi, what kind of thermostat are you using? What is the thermostat model? Thanks
Expert:  D.E. Anderson replied 1 year ago.

I have to step out so I am opting out to allow other technicians to get your question. Thankyou

Expert:  Tim H. replied 1 year ago.

Hi, I'm Tim and I'm an HVAC expert here to help answer your question(s). Please provide all the information I ask for since I'm not onsite. At the end of our dialog you will be asked to rate my service, but please wait until then and all your question(s) have been answered satisfactorily. If you are not satisfied, I'd appreciate it if you'd tell me why before leaving a negative rating and allow me to continue to work with you until we are able to both agree on an outcome to follow. Thanks for your business!

I assume you are using a programmable model. Have you tried just using the up and down arrow buttons, setting a certain temp, and then hitting HOLD. Does outside unit run?

Related HVAC Questions