Have HVAC Questions? Ask an HVAC Expert for Answers
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
Some things that will help me to help you.
1. Other than the heat pump, do you have gas heat in the house? Or are you all electric?
2. Did your old thermostat have a switch or a setting labelled "Emergency Heat"?3. Can you locate the circuit breaker for your furnace? If so, is it a single or double pole breaker?
Let me know.