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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Our heat pump isn't working and we checked the circuit

Customer Question

Our heat pump isn't working and we checked the circuit brakers they are ok, we have no airflow. We cleaned the filters yesterday, everything put back correctly. We don't want to open the air handler unit, We reset all the controls and don't know what is wrong.
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am HVAC Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Is the indoor blower running?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
We cleaned the filters yesterday, and replaced all correctly. I don't think the heat pump has been running for a while but we didn;t notice till today, it is very hot.
Expert:  HVAC Guru replied 1 year ago.

Does the fan run when you set the thermostat to FAN ON?

Customer: replied 1 year ago.
How do I know if the fan is running? Where can I look?
Expert:  HVAC Guru replied 1 year ago.

Just see if airflow comes out of the vents when you set the fan to ON

Customer: replied 1 year ago.
are you going to call me please? Answer has my credit card info...thanks
Expert:  HVAC Guru replied 1 year ago.

Your payment failed on your credit card

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