How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Phil Your Own Question
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
Type Your HVAC Question Here...
Phil is online now
A new question is answered every 9 seconds

We had a new furnace/air conditioner installed Fri. 5/27. i

Customer Question

we had a new furnace/air conditioner installed Fri. 5/27. i have shut down the systems for heat & cool with thermostat, but the furnace is still running (fan ?) and extremely hot. We need help to shut the furnace or fan off. Urgent that we get help now!
Eileen E Cadorna Lakewood, Co. (###) ###-####
Submitted: 1 year ago.
Category: HVAC
Customer: replied 1 year ago.
where is my answer!!!! I need help now-----you have my credit card info--when do i get an answer?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Gaztech replied 1 year ago.

Welcome to Just Answer, my name is***** just picked up your case and I will do my best to help you with your issue.

If my initial response doesn’t answer your question then let me know and we can continue our conversation.

NOTE: I can only get paid for assisting you if you click FINISHED and RATE ANSWER after you are satisfied with answer.

Are you ready?