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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a York HVAC unit in finished basement about 8 years

Customer Question

I have a York HVAC unit in finished basement about 8 years old. After about 30 minutes of use water is leaking from drain pan down side panels
JA: Sometimes HVAC issues that that you think will be really complicated end up being easy to fix. The HVAC Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: I orinally started looking at this last June. Had a York affiliated tech look at it. I cleaned filter and he added p-trap to no avail, still same problem. I also swapped out condensate pump on floor but no fix
JA: Is there anything else the HVAC Technician should be aware of?
Customer: That is about it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: HVAC
Expert:  airheatman replied 1 year ago.
1. Is the condensate pump working?2.Is water flowing into the pump as well as leaking down sides?3.What is model on coil?
Customer: replied 1 year ago.
Condensate pump is working as well as leaking down sides. Model number is *****
Customer: replied 1 year ago.
Do you need any additional info?
Customer: replied 1 year ago.
I'm about to call Amex for a refund if you don't respond
Customer: replied 1 year ago.
This service Sucks. You need to communicate