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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Brand new boiler installed by professional company I had a

Customer Question

Brand new boiler installed by professional company I had a power cut now it says A1 which is no burner ignition it is propane I have checked power,reset the system checked gas bottles, checked the boiler is set for lpg
JA: I'll do all I can to help. Is there anything else the HVAC Technician should be aware of?
Customer: The system was tested yesterday worked great no problem yesterday all was great
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: HVAC
Expert:  Rick Amos replied 1 year ago.
Hello, Can I Have the model Number of your Boiler.
Customer: replied 1 year ago.
Econcept 25c
Customer: replied 1 year ago.
I have checked gas is on, check water trap, done a reset, done a test mode, checked system set to lpg not natural gas it try's to light but then goes to A1
Customer: replied 1 year ago.
Brand new installed on Thursday worked great Friday this morning no flame gas bottles are brand new full
Expert:  Rick Amos replied 1 year ago.
Check the air trap
Expert:  Rick Amos replied 1 year ago.
turn the power off at the disconnect, wait five minutes, power on. reset if neccessary.
Customer: replied 1 year ago.
Done all of that I am calling the installers thanks
Expert:  Rick Amos replied 1 year ago.
that would be best. sounds like it was damaged in the power surge