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Thermostat JA: Thanks. Can you give me any more

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***** *****, thermostat JA: Thanks. Can...
***** *****, thermostat
JA: Thanks. Can you give me any more details about your issue?
Customer: I am installing a new thermostat for a carrier weathermaker 9200, so I bought rthl2310, to install
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: HVAC
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Answered in 4 minutes by:
4/3/2016
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,346
Experience: 40+ yrs. experience as a licensed oil & gas technician.
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Customer reply replied 1 year ago
I am installing a new thermostat and the wires diagram asks for red, green, white and yellow and I have red, white, green and blue, which do I connect
Customer reply replied 1 year ago
the system is a carrier weathermaker 9200
Customer reply replied 1 year ago
I do not know if it has a heat pump
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
You need to refer to the terminal designation on the old thermostat. Color coding is not a reliable method to make your connections. You don't have a heat pump
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HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Typically the leads would go as follows; red to R, white to W, green to G and yellow to Y but by process of elimination your blue would go to Y. But if you haven't disconnected the old thermostat yet you should refer to how the leads are connected to the old thermostat terminals
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HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
If you disconnected the old stat already did you label the wires?
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Customer reply replied 1 year ago
shut off power connected blue to yellow and turned power back on just waiting
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Ok, waiting for what? If it's cold where you are you shouldn't turn on the AC. It could damage the condensing unit outdoors.
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Customer reply replied 1 year ago
trying to get heat going, turned switch to heat and the directions said to wait 5 minutes
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Was the heat working before you installed the new stat?
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Customer reply replied 1 year ago
yes, I was just replacing an old thermostat with a newer digital model rhtl
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
OK
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Customer reply replied 1 year ago
do I need to reset the furnance or no
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Just turn the power back on
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Customer reply replied 1 year ago
I did I am waiting for it to start up
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
If the thermostat is calling for heat it should start up once you turn the power back on if you just turned the power off before you started
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Customer reply replied 1 year ago
the carrier 9200 has an auto ignition could that not be working
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
The inducer fan should start right up once you turn the power to the furnace back on and the new thermostat is calling for heat. I assume you put the batteries in and the thermostat is displaying the time and temp
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Customer reply replied 1 year ago
yes, I am just waiting for the heat to began, is it possible when I shut off the electricity, it shut something of in the furnance
Customer reply replied 1 year ago
I meant off
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
How did you shut the power to the furnace off? It's possible you have a bad switch or breaker. Just shutting the power off to the furnace doesn't "shut something off in the furnace", if that's all you did was turn off the power.
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Customer reply replied 1 year ago
I turned off the main breaker installed the new thermostat and turn the power back on, and then by the instructions I programmed the thermostat and set temp to above what the room currently is
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Ok, try pressing HOLD then set the stat higher than the room temp. If that doesn't get the furnace started (set to heat & fan set to auto) try turning the fan switch on the stat to ON and see if the blower runs
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Customer reply replied 1 year ago
just did that, set for 71 temp shows 61
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Did you turn the fan switch to ON? If nothing happens go to the furnace and look into the viewing port in the blower compartment panel. Tell me if the LED is lit, flashing or is it off
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Customer reply replied 1 year ago
I do not see anything in the view port
Customer reply replied 1 year ago
so I think it is off
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Then there is no power to the furnace. Is the blower compartment door/panel securely in place? Did you turn any else besides the main breaker off? I'm assuming you have power to the rest of the house now the the main breaker is back on. Or do you mean you shut off the breaker for the furnace?
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Customer reply replied 1 year ago
I turned off the main breaker to the whole house to install the new thermostat once I installed it I turned all the power back on
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Ok, what about my other questions Is the blower compartment door/panel securely in place? Did you turn any else besides the main breaker off?
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Customer reply replied 1 year ago
no I did not turn any other switches off just the main, I have the door off now because the view port was behind the panel
Customer reply replied 1 year ago
just saw now it is flashing
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
What is the flash sequence?
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Customer reply replied 1 year ago
I do not know what u mean
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Is it flashing a series of sort and long flashes then a pause then it repeats?
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Customer reply replied 1 year ago
I will check
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
ok
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Customer reply replied 1 year ago
yes 2 short 3 long and then a pause
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Ok, that's a draft pressure switch failure error. You're going to need to call a pro to fix this.
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Customer reply replied 1 year ago
thank you
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
You're welcome
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HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
BTW, this is unrelated to your thermostat change over
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Rick
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,346
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Experience: 40+ yrs. experience as a licensed oil & gas technician.

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