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I need the model number of your unit. It's on the rating tag inside the burner compartment.
It's usually on the side panel inside the compartment.
I'm sorry we couldn't help but it you didn't get back to me for hours. I got back to you in minutes. I'm completely blind here except for what you tell me and if you don't provide the info I need I can't help. Maybe things will work out better next time.