Have HVAC Questions? Ask an HVAC Expert for Answers
Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Please provide all information I request as it makes it more difficult to troubleshoot something when I'm not there onsite. Essentially, you become my eyes and ears. Thanks for the opportunity to help. At the end of our dialog, you will have a chance to rate my service, but please wait until we are finished and you're satisfied you have all the information you need. Please be patient as many times we work with several customers at once.
There should be a sort of slot that goes all the way around the outer part. Usually if you place something like a butter knife on both sides, you should be able to separate inner and outer halves. I would pull batteries out, wait about 15-20 minutes, replace with fresh batteries and reseat the two halves.
If you have the two halves separated, you have to sort of push straight in.
If there is a set screw, you may have to back it out.
If you can, upload some pics of what you are referring to. To upload, save the pic to your PC, then upload using the small paperclip icon.
If it is a set screw that is meant to lock the halves together, it should back out. Unless it is stripped.
This is not a real expensive thermostat. If you are having this many problems with it, might be easier to just replace. You can get a good thermostat for well under $75.
Did you have any additional questions?
Let me know if you have additional questions. We were chatting back and forth, but all of a sudden I didn't get any more responses from you.