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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Pilot will light but bulk status light doesn't blink at all,

Customer Question

Pilot will light but bulk status light doesn't blink at all
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: Instructions state to hold pI lot button down until status light flashes but it doesn't flash or light up at all I have held pilot button down with pilot lit for upeople to 8 minutes
JA: Is there anything else important you think the HVAC Technician should know?
Customer: The water heater is about a year old
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the fully-refundable deposit now. While you're filling out that form, I'll tell the HVAC Technician about your situation and connect you two.
Submitted: 1 year ago.
Category: HVAC
Expert:  Rick replied 1 year ago.

Am I correct to assume this is fairly new gas water heater? What brand and model number? Does the plot go out when you release the button?