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I have a quadra fire mt Vernon ae pellet stove. the fire pot…

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hello I have a quadra...
hello I have a quadra fire mt Vernon ae pellet stove. the fire pot after it self cleans stays open and the pellets keep feeding and drop right into the pan. why wont the pot after cleaning close?
Submitted: 2 years ago.Category: HVAC
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Answered in 1 hour by:
3/3/2016
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,756
Experience: 20yrs in the HVAC industry with certificates and degrees.
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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please allow time for me to respond, sometimes I get the questions or responses late so please be patient as I have no control over the site issues. NOTE, I have nothing to do with your payment to the site and did not receive that money. You have to supply a rating in order for us techs to receive credit for our time as we have nothing to do with any payment made to the site.

What version control board is in your unit?

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