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New YM18 Kuhl not heating... new unit (less than 3 months…

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New YM18 Kuhl not heating.....
New YM18 Kuhl not heating... new unit (less than 3 months old).
Submitted: 2 years ago.Category: HVAC
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Answered in 1 hour by:
2/22/2016
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,747
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Does it do anything or are there any error codes flashing on the board?

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Customer reply replied 2 years ago
No codes. Cleaned everything.My guess is reversing valve is stuck in cool.
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

Yes it sure sounds like the reversing valve may not be working, have you checked the valve for power?

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