HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Dear Bill, The fire on the furnace is off. I tried both

Customer Question
Dear Bill, The fire...

Dear Bill, The fire on the furnace is off. I tried both on/off buttons. It didn't helpl The furnace model is 58sta070 Is there anything else I can try?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

The fire is off. The air blows. The heater doesn't heat.

Submitted: 2 years ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 19 minutes by:
2/20/2016
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,574
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Try turning the power off to the furnace wait 5 minutes then turn it back on. Tell me what happens. What on/off buttons are you referring to?

Ask Your Own HVAC Question
Customer reply replied 2 years ago
I have tried that. There is still no fire. There are two on/off buttons. I switched both of them off and back on.
Customer reply replied 2 years ago
Is there anything else I can try?
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Ok, but I need to know what the furnace does when you turn the power off then back on again. Dose the small fan on the front start up? does the main blower run?

Ask Your Own HVAC Question
Customer reply replied 2 years ago
The main blower switches on an off.
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

You can try resetting the rollout switches (see attached picture for a typical one). They are located just outside the burner chamber. First turn the power off then push the small button between the 2 wires. If it clicks you have reset it and the burner will fire up with any luck when you turn the power back on. If it doesn't click it wasn't tripped.

Ask Your Own HVAC Question
Customer reply replied 2 years ago
Is this the on/off button in front of the burner chamber?
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

It's just outside the chamber. I suppose in front of is one way to describe it. Look for a device similar to what's in the picture with 2 wires and a small button between the wires

Ask Your Own HVAC Question
Customer reply replied 2 years ago
I found the device but the button doesn't move or click.
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Then it wasn't tripped. Follow the wires connected to it to be sure there are no other similar device(s) in that circuit.

Ask Your Own HVAC Question
Customer reply replied 2 years ago
Two similar devices. Tried both. Still no fire.
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Then that's about all you can do. The next step is to call in a pro

Ask Your Own HVAC Question
Customer reply replied 2 years ago
Ok. Thanks.
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

You're welcome

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rick Your Own Question
Rick
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,574
24,574 Satisfied Customers
Experience: 40+ yrs. experience as a licensed oil & gas technician.

Rick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,634 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
Woke up with blower funning, no heat, blank display on
Woke up with blower funning, no heat, blank display on thermostat. Replaced both thermostat and a very dirty filter. … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
It's freezing. Heat won't turn on. 3rd zoning board that has
It's freezing. Heat won't turn on. 3rd zoning board that has gone out... heat light blinking red … read more
Regan Land
Regan Land
General Manager
Vocational, Technical or Trade Scho
508 satisfied customers
I have a Honeywell thermostat. It is showing a flame but the
I have a Honeywell thermostat. It is showing a flame but the heater is blowing cold air. What does that mean?… read more
Rick
Rick
HVAC Supervisor
24,574 satisfied customers
We relocated a thermostat (it was too low and brought it up
Hi. We relocated a thermostat (it was too low and brought it up higher) but the ax and furnace doesn't turn on now. The thermostat is new. … read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
Last night we awoke to our heater running and running.
Last night we awoke to our heater running and running. Noticed the screen on our Honeywell focus pro 6000 was blank. Changed the batteries and it remained blank. Shut off the furnace, and today will p… read more
Rick
Rick
HVAC Supervisor
24,574 satisfied customers
I have a wood furnace with 2 fans. the Honeywell limit
I have a wood furnace with 2 fans. the Honeywell limit control went bad and I replaced it with the limit control L4064B2228 and wired it per my owners manual with both leads from the junction box to f… read more
Rick
Rick
HVAC Supervisor
24,574 satisfied customers
I have a carrier furnace model 58sta070-13 furnace blowing
I have a carrier furnace model 58sta070-13 furnace blowing cold air when I got home from work this morning code light was flashing indicated limit circuit fault check everything what next… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a LuxPro TX9000TS thermostat. This morning the screen
I have a LuxPro TX9000TS thermostat. This morning the screen went completely blank and was unresponsive. I changed batteries with no effect. When I swtich the fan switcb from auto to on, the heater fa… read more
Bill P.
Bill P.
Installer/ Troubleshooter/Technician
286 satisfied customers
I've got an Arocaire heater, Model No: NBF125J20A2 that is
I've got an Arocaire heater, Model No: NBF125J20A2 that is blowing but not producing heat. I turned the gas knob off, then back on, but that didn't work. How can I get the heat working?… read more
Rick
Rick
HVAC Supervisor
24,574 satisfied customers
I have a a 58STA070 furnace. I would like to reduce/eliminate
I have a a 58STA070 furnace. I would like to reduce/eliminate the blower-off cycle. This cycle typically blows cold air after the heat shuts off. Can i cut the J2 blower off delay jumper selector? Can… read more
Tim H.
Tim H.
Lead building engineer
Vocational, Technical or Trade Scho
3,962 satisfied customers
I had a Takagi T-K3 tankless hot water system installed in
I had a Takagi T-K3 tankless hot water system installed in 3/10 that is also used by our Lifebreath Clean Air Furnace for forced air heating. Our gas bill has been steady since it was installed... it … read more
Jerry
Jerry
Plumber
High School or GED
1,456 satisfied customers
i have a 012q3-105 oil fired furnace. getting oil but will
i have a 012q3-105 oil fired furnace. getting oil but will not ignite. manually lit a couple times and works fine until thermostat kicks back on then it trips reset button. i have tried just reseting … read more
Bill P.
Bill P.
Installer/ Troubleshooter/Technician
286 satisfied customers
my modine heater model # HD60AH0134 has the led light flashing
my modine heater model # XXXXX has the led light flashing 6 times in green. Acording to the code chart that means system lockedout. How do I unlock the system?? Please help..… read more
Douglas
Douglas
Vocational, Technical or Trade Scho
3,087 satisfied customers
House is cold. carrier 58sta070-12 Seem to have alternating
House is cold. carrier 58sta070-12 Seem to have alternating 13 and 33 codes flashing. No burner. Fan runs steady. Changed a filter. Was pretty dirty. Have had a lot of wind lately.… read more
Bill
Bill
High School or GED
318 satisfied customers
I have a Trane XR 80 gas furnace and the air is not blowing
I have a Trane XR 80 gas furnace and the air is not blowing warm. I have checked the breaker. I have opened it and turned off the pilot switch then turned back on. The blower is working but not sure t… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,216 satisfied customers
I have an armstrong air unit that the combustion blower comes
I have an armstrong air unit that the combustion blower comes on regularly and the heater does not. Sometime it takes 1/2 hour before the heater lights and blowes hot air. This unit was installed in 1… read more
coolman1973
coolman1973
AC/Heat Tech
Vocational, Technical or Trade Scho
162 satisfied customers
We own a GKS9 gas-fired warm air furnace. Its a dull furnace.
We own a GKS9 gas-fired warm air furnace. Its a dull furnace. The propane part blows warm air but the electric part blows cool air. Its not warming the house. We are paying alot for the electric bill … read more
hvacmrfixit
hvacmrfixit
disabled
Vocational, Technical or Trade Scho
118 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x