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2yu65 heater won't start,just connected it today

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2yu65 heater won't start,just connected it today
Submitted: 2 years ago.Category: HVAC
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Answered in 11 minutes by:
2/20/2016
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago
HVAC Guru
HVAC Guru, HVAC TECH
Category: HVAC
Satisfied Customers: 18,751
Experience: 20yrs in the HVAC industry with certificates and degrees.
Verified

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now.

Can you get to the board on the unit and see the thermostat connections or any flashing errors on the unit?

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Customer reply replied 2 years ago
Dayton2yu65 heater wall mount line volt stat Both legs connected to terminal block not board as stat not internal
HVAC Technician: HVAC Guru, HVAC TECH replied 2 years ago

I will be gone let me see if another tech can assist, just wait for their reply do not replay back

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Customer reply replied 2 years ago
I paid for answer yesterday and still haven't had redponse
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