HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC

Rick.. I have a Burnham Series 2 Gas Boiler and it's not

Customer Question
Hi Rick.. I have a...
Hi Rick.. I have a Burnham Series 2 Gas Boiler and it's not keeping a flame after I hold down reset and light the pilot. The pilot lights but the second I release the reset button, it goes out. Any help is appreciated
Submitted: 1 year ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Customer reply replied 1 year ago
I've replaced the gas valve, néw thermocouple, am receiving 24 volts. Boiler was working today but wasnt heating past 62 degrees (with thermostat on 90). I went to reset it and since the pilot wont light
Answered in 8 minutes by:
2/15/2016
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,407
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Is the pilot flame strong? you gave it a minute or so to heat up before you released the button/dial?

Ask Your Own HVAC Question
Customer reply replied 1 year ago
Strong pilot flame and waited at least a minute.
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

How much of the thermocouple tip is in the pilot flame? did you use any pipe dope on the thermocouple connection at the gas valve?

Ask Your Own HVAC Question
Customer reply replied 1 year ago
No pipe dope used. About 3/4 tip is exposed.
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

Not clear on the last point. 3/4 of the tip is not in the flame?

Ask Your Own HVAC Question
Customer reply replied 1 year ago
3/4 tip not in flame, sorry.
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

Try moving the thermo up a bit so the top 1/3 is in the flame. Do you have a multi meter that can read DC milli volts?

Ask Your Own HVAC Question
Customer reply replied 1 year ago
Meter reads 27 volts
Customer reply replied 1 year ago
Thinking thermocouple may be issue... never used but has sat around in truck for a long time
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

Not what I asked. I asked if you a have a meter that can read mV ... milli volts

Ask Your Own HVAC Question
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

if not try another thermocouple

Ask Your Own HVAC Question
Customer reply replied 1 year ago
Can't read milli volts.
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

Ok, try another thermo

Ask Your Own HVAC Question
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

and/or try moving it up more into the flame but no more than 1/3 of the tip

Ask Your Own HVAC Question
Customer reply replied 1 year ago
Thank you, Rick. I appreciate the help. I'll let you know how it turns out.
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

Ok

Ask Your Own HVAC Question
Customer reply replied 1 year ago
Replaced thermocouple and still no-go. Will focus on position of flame and holding button longer.
Customer reply replied 1 year ago
Is there any built-in safety measure where things need to be done in a specific sequence in order for things to work?The setting is on pilot, the emergency switch is on off, electricity is on, thermostat is on 70, red button pressed and held down while pilot is lit... button held down for another 60-90 seconds. Button released and flame shuts off.What if emergency switch is on and/or thermostat is off
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

There's no sequence or device that should prevent the pilot from staying lit. Replacing the gas control valve and the thermocouple should allow you to light the pilot and have it stay lit. You've given me no indication as to why it shouldn't stay lit other than possibly the position of the thermocouple in the pilot flame. The system's electrical circuits play no role in lighting the pilot and keeping it lit. I'm assuming you have a simple thermocouple (no terminal block in it or connected to it at the gas valve). I don't recall ever seeing a pilot terminal block in a 2 series boiler and I've been installing and servicing them since this model was first introduced 3 decades ago.

Ask Your Own HVAC Question
Ask Rick Your Own Question
Rick
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,407
22,407 Satisfied Customers
Experience: 40+ yrs. experience as a licensed oil & gas technician.

Rick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,730 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have a 1989 vintage Vaillant boiler that continues to
Hi, I have a 1989 vintage Vaillant boiler that continues to ignite and then shuts off. What would cause this problem? … read more
Plumbers_Mate
Plumbers_Mate
General Manager
Vocational, Technical or Trade Scho
2 satisfied customers
My furnace is a hot water boiler with radiators. It does a
My furnace is a hot water boiler with radiators. It does a great job heating but this last week it only has been raising the house temp from 60 to 66 in the mornings and then cuts out. I have two zone… read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
I have a NTI- TRINITY Ti150 boiler that shuts down after
I have a NTI- TRINITY Ti150 boiler that shuts down after starting with an error 1 code? there is no power to circulation pump so boiler shuts down, for reaching max temp in heat exchanger. What do i n… read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
I have a Hydrotherm Boiler that needs a pressure switch
Second opinion] I have a Hydrotherm Boiler that needs a pressure switch BM8026. Model of Boiler is HI-165B. Can you help me … read more
Elliott Oxton
Elliott Oxton
NVQ Level 2
4 satisfied customers
I have a Hydrotherm Boiler that needs a pressure switch
I have a Hydrotherm Boiler that needs a pressure switch BM8026. Model of Boiler is HI-165B. Can you help me … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
6,730 satisfied customers
Burnham boiler will not start. It was way over filled. I
Burnham boiler will not start. It was way over filled. I have drained mostly clean water out. Site glass is two inches empty. Red light on black box comes on when I switch the unit on. Other units in … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
6,730 satisfied customers
Boiler is calling for HW but nothing is on? Cadet heating
trying if its easy enough and not required plumbing work … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
My Utica boiler will not come on. A week. I tried the
a week. I tried the circuit breaker, that's on. I drained the boiler. everything looks fine … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
Boiler furnace is working well and heating the home nicely
Boiler furnace is working well and heating the home nicely but we run out of hot water after 15-20 minutes of showering. There is a boiler mate that I suspect is the issue but am not knowledgeable eno… read more
Plumbers_Mate
Plumbers_Mate
General Manager
Vocational, Technical or Trade Scho
2 satisfied customers
I have a trinity NTI boiler that will not kick on, but
I have a trinity NTI boiler that will not kick on, but showing a flashing error code of "att" and the number of 7 … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
We service a munchkin boiler at a residence and have been
We service a munchkin boiler at a residence and have been routinely cleaning the heat exchanger every three years. It has ssemed to be adequate but wondering if that is a good schedule? … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
My nti boiler won't turn on. There is a blinking message
my nti boiler won't turn on. There is a blinking message "att" and the number 7 … read more
hvacdave84
hvacdave84
53 satisfied customers
Have a water circulating boiler but need to know which
have a water circulating boiler but need to know which controller to buy because old one has no mark on it … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
I have a Weil mclain boiler, and a nest thermostat. the
I have a Weil mclain boiler, and a nest thermostat. … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
This is a boiler. The past 10 days. The Munchkin 80M boiler
the past 10 days. The Munchkin 80M boiler is a gas-fired boiler that was designed for residential homes. This boiler is rated at 92% efficiency and an Input Btu's of 27,000 to 80,000 Btu's. … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
Brought a boiler from nome heating. Bought a boiler from
bought a boiler from mike west nome heating for eght thousand dollars need to insurance for my boiler … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
I have aWeil-McLaine boiler and it does not respond to
I have aWeil-McLaine boiler and it does not respond to thermometer setting, it does not heat. … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
I have a rudd boiler model 130. I have a Rudd Boiler model
Hi I have a Rudd Boiler model 130. I'm told by Enecare that you no longer made parts for it because it is so old and I should replace it. It is older than 32 years but I don't know exactly how old. Is this true They suggest I purchase a new boiler. … read more
Rick
Rick
HVAC Supervisor
22,407 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x