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My Honeywell thermostat is set to a" run program"from before…

Customer Question
My Honeywell thermostat is...

My Honeywell thermostat is set to a" run program"from before we moved in. Its been cold so I try to increase the temp and press hold but nothing happens. The screen briefly registers the higher temp them reverts back to the current low temp.

Contractor's Assistant: I'll do all I can to help. Is there anything else important you think the HVAC Technician should know?

I had to change the batteries then when the system didn't work I depolarized them and now its working but with a program I have no idea how to control.

Submitted: 2 years ago.Category: HVAC
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Answered in 1 minute by:
2/14/2016
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,850
Experience: 40+ yrs. experience as a licensed oil & gas technician.
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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Have you tried pressing HOLD first them raise the temp?

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Customer reply replied 2 years ago
no I do it the other way
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Try pressing HOLD first

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Customer reply replied 2 years ago
I tried pressing hold first and increasing the temp from 64-69 and it held at 64
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

You're probably seeing the room temp reading. Is the furnace/boiler not running now?

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Customer reply replied 2 years ago
its running
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Ok then it sounds like the system is responding. It varies by thermostat model but on some units the set point temp will display first when you press the up or down button.

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Customer reply replied 2 years ago
ok let me check
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

OK

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Customer reply replied 2 years ago
the rooms seem warmer even though it reads " hold-64"
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

If you pushed the temp up higher than 64 after hitting the HOLD button but it still reads 64 then you probably have a faulty thermostat

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Customer reply replied 2 years ago
I can't re-program it?
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

The HOLD feature isn't really programming it. But if the thermostat doesn't respond when you raise the temp setting on HOLD then it's probably defective. Programming means setting the temp lower or higher based on a time of day or day of the week. That's different than the HOLD function which sets the temp at one point all the time.

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Customer reply replied 2 years ago
can the unit tell me if its actually raised the temp? now it seems to be saying the temp is lower than it actually is
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

The only way to confirm this is to use a separate thermometer. If the thermostat isn't working right then you can't trust anything it displays. If your thermometer show a significant difference in the room temp from what the thermostat says then that's another indication of a faulty thermostat

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Customer reply replied 2 years ago
ok I will have to go out and get a thermometer can I reach you later?
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Just come back to this thread. It won't go away and I'll answer related follow up questions after you rate me favorably

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Customer reply replied 2 years ago
ok will do
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Ok

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