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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I am trying to get my heat going with Honeywell thermostat

Customer Question

I am trying to get my heat going with Honeywell thermostat FocusPro TH 5000 series, I replaced batteries and the screen is blank. I expect a almost below temp tonight. I cannot afford $37.00 for an answer.....HELP?
JA: Thanks. Can you give me any more details about your issue?
Customer: I checked the circuit breaker and it seems fine. I had only one new AAA battery to put in, so it has the one new one and one old one. Screen is blank and heat is not running!
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: HVAC
Expert:  HVAC Guru replied 1 year ago.

You can not afford to pay to get this issue resolved is that correct?

Customer: replied 1 year ago.
forget it and give me a refund