HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a ***** ***** 398AAV036060 AAKA natural gas furnace.

Customer Question
I have a *****...

I have a ***** ***** 398AAV036060 AAKA natural gas furnace. Secondary heat exchanger is cracked. It has an input of 66,000 BTU and an 90% AFUE. I will probably not be able to find parts? So the AHS warranty will probably pay me $ to replace the unit. What is a fair cost? What is a recommended equavalent unit and what would be fair cost? I live in Bethesda, MD 20814. Thanks, bob

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

What is a typical repair cost on a secondary heat exchanger?

Submitted: 2 years ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 18 minutes by:
2/1/2016
HVAC Technician: airheatman, HVAC Technician replied 2 years ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,378
Experience: Furnace, A/C and heat pump specialist.
Verified

Bob your best bet is going to be replace furnace. You should be able to replace with a comparable furnace for between 1500 and 1800 with 20 year warranty on new heat exchanger and 10 years all other parts. Are you set on going with Carrier if you replace?

Ask Your Own HVAC Question
Customer reply replied 2 years ago
the AHS warranty will probably pay me $ to replace the unit. What is a fair cost for them to reimburse me?
Customer reply replied 2 years ago
Here is what the contract says " AHS may also offer you the option of accepting cash in lieu of repair or replacement services in an amount based on what AHS would ordinarily expect to pay for parts and labor for covered items, an amount that is usually less than retail cost or your actual cost."
HVAC Technician: airheatman, HVAC Technician replied 2 years ago

Bob I would expect they will pay close to the cost of the furnace.The cost for the heat exchanger replacement will be close to cost of replacing furnace due to labor involved.Not sure if you have a deductible or not.

Ask Your Own HVAC Question
Customer reply replied 2 years ago
Can you please advise on an equivalent recommended unit? I do not need Bryant. I could be another maker. Thoughts?
Customer reply replied 2 years ago
I do not have a deductible, so I want to ensure they offer me fair compensation. Here is the second part of the contract "APPLIANCE NOTE: AHS will pay up to $3,000 for any required replacement of any covered Appliance, unless otherwise noted. Customer is responsible for payment of any costs in excess of $3,000 for any required replacement of an Appliance."
HVAC Technician: airheatman, HVAC Technician replied 2 years ago
Ask Your Own HVAC Question
HVAC Technician: airheatman, HVAC Technician replied 2 years ago

I have found that usually when costs to replace vs cost to repair exceed about 60%, they would rather replace as they know they will not have to cover it again for at least 20 years since manufacturer warranty wlil cover any problems.

Ask Your Own HVAC Question
Customer reply replied 2 years ago
Hi Just for your knowledge: The Heater Repair Supervisor was just here. American Home Service authorized the repair and parts for the cracked secondary heat exchanger. They offered me $1900 as an inducement for a new furnace. Then they gave me an estimate of $4774 to replace the furnace which includes the $1900 off. The furnace they want to sell me is American Standard, 60,000 BTU, 95% AFUE. If I use an external HVAC Company American Home Shield will give me $300 cash return. I have scheduled another company to give me a quote and will decide on a new furnace ($4800) vs. repair ($0 cost)
HVAC Technician: airheatman, HVAC Technician replied 2 years ago

Sounds like AHS is trying to rip you off. American Standard , built by Trane does not advertise prices online but to give you an idea of the wholesale cost here is a link to one on Ebay.

http://www.ebay.com/itm/AMERICAN-STANDARD-AUH3B060ACV3VA-60-000-BTU-3-STAGE-UP-HORIZ-GAS-FURNACE-95-/361266961813

This is about what the furnace sells for wholesale, so basically they are not giving you crap.

Ask Your Own HVAC Question
HVAC Technician: airheatman, HVAC Technician replied 2 years ago

Feel free to share this conversation with AHS.

If you have further questions, please let me know.

Thanks for letting me work with you.If my answer has been polite, professional,and thorough, please click one of the ratings now. If you still need help let me know!.Expert is not paid for assisting you until you rate answer.Feel free to follow up for 30 days at no additional cost. Bonus always appreciated if you feel justified.

To rate my service please select one of the rating stars on this page.

Ask Your Own HVAC Question
HVAC Technician: airheatman, HVAC Technician replied 2 years ago

http://www.ebay.com/itm/American-Standard-80K-BTUH-95-High-Efficiency-Gas-Furnace-AUH3B060ACV3VA-/252263353342?hash=item3abc114bfe:g:Y4IAAOSwWnFWBBns

Tell them give you the 1900 and let you have it installed.

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask airheatman Your Own Question
airheatman
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,378
9,378 Satisfied Customers
Experience: Furnace, A/C and heat pump specialist.

airheatman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,634 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I need to replace a 20 year old trane ac and heat. It's
Hi I need to replace a 20 year old trane ac and heat. … read more
D.E. Anderson
D.E. Anderson
Industrial Refrigeration Service Manager
200 satisfied customers
i have 1200 square feet house and i need to replace my
i have 1200 square feet house and i need to replace my central heat and air , how many btu i need , and iam looking for economy one , is goodman good brand , also i live in michigan very cold in winte… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,634 satisfied customers
My furnace needs to be replaced because of a cracked heat exchanger.
My furnace needs to be replaced because of a cracked heat exchanger. The replacement ones I am looking at come with a limited lifetime warranty on the heat exchanger. What does the "limited"part not c… read more
A-1 Tech
A-1 Tech
Service Manager
Vocational, Technical or Trade Scho
361 satisfied customers
Bryant Plus 90 propane furnace keeps tripping roll out switch,
Bryant Plus 90 propane furnace keeps tripping roll out switch, Took the combustion box apart, cleaned the burner tubes (phenolic ends had several plugged holes), replaced the flame proof and hot surfa… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a Teledyne Laars "energy efficient" mini-therm. It is
I have a Teledyne Laars "energy efficient" mini-therm. It is rated for 104k btu, and features a cracked heat exchanger. What do you recommend replacing it with for under slab, copper pipe, hydronic he… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a Bryant furnace, model #350MAVO36080FFKA and Serial
I have a Bryant furnace, model #350MAVO36080FFKA and Serial #3201A10439 "High Efficiency" Plus 90. It needs a heat exchanger and I'm wondering if this is something that can be done by someone who has … read more
airheatman
airheatman
HVAC Technician
6 years college
9,378 satisfied customers
Hi Rick, I have a 23 year old 90% efficiency Carrier 58SXA.
Hi Rick, I have a 23 year old 90% efficiency Carrier 58SXA. All of my drain hoses are well clamped & go into a condensation pump. Upon a recent inspection I found water located in the area below the h… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a 19 year old Upflow Bryant Plus 90 furnace. The burner
I have a 19 year old Upflow Bryant Plus 90 furnace. The burner assembly is running very hot and the thermal switch on the side of the assembly pops and shuts off the gas and the blower keeps running. … read more
airheatman
airheatman
HVAC Technician
6 years college
9,378 satisfied customers
I have a williamson 5 in 1 furnance dating back to 1980 or
I have a Williamson 5 in 1 furnace dating back to 1980 or so we've lived in a two story house for 26 years but haven't use the 2nd floor much until now,not getting very much heat or air upstairs we ha… read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,634 satisfied customers
Trane natural gas hot air furnace 100,000 btu 3-4 yrs. old.
Trane natural gas hot air furnace 100,000 btu 3-4 yrs. old. 5 burners. Have slight flame roll out on burner one closest to gas valve. this cause manual reset rollout switch to trip.… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
What is your opion of model # XXXXX The installer has a 4
What is your opion of model # XXXXX The installer has a 4 year old unit that was pulled from a home that was too large. 70000 btu is plenty for my house.… read more
airheatman
airheatman
HVAC Technician
6 years college
9,378 satisfied customers
My mother had a 4 year old Crown TWZ100Bolt. 120,000 BTU /
My mother had a 4 year old Crown TWZ100Bolt. 120,000 BTU / Fuel Oil Secondary High limit & Low water cut off. The boiler cracked and she had to replace the Entire Unit. Is this a common issue with the… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Our York Gas Stellar Plus High Efficiency Upflow Condensing
Our York Gas Stellar Plus High Efficiency Upflow Condensing Model # XXXXX UDD12N09501C stopped working, it doesn't light. The hot surface igniter works but does not flame. Our Home Owner Warranty Ins.… read more
Richard
Richard
District Technical Manager
Vocational, Technical or Trade Scho
1,416 satisfied customers
Got a quote for 3 different models Lennox Model G61MP-36B-071
Got a quote for 3 different models Lennox Model G61MP-36B-071 $3,200 Lennox Model G61MPV-36B-071 $3,700 Lennox Model SLP98UH070V36B $4,000 Are these fair prices? The current Lennox promotion for a reb… read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
Hi, Can you tell me what he efficiency is of my Hydrotherm
Hi, Can you tell me what he efficiency is of my Hydrotherm Model HC-125, natural gas fired hot water boiler, installed in 1973. (37 years of great service, only changed one runaway gas valve, and 5 B&… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Have the same problems with Goodman GMPN080-4-Problem started
Have the same problems with Goodman GMPN080-4-Problem started with the primary heat exchanger going bad-Goodman has a lifetime warranty but still cost me $730.00 for installation. Two months later the… read more
Gary Brufach
Gary Brufach
Owner Operator
Vocational, Technical or Trade Scho
12 satisfied customers
I have a Goodman GMPN080-4 natural gas forced air furnace that
I have a Goodman GMPN080-4 natural gas forced air furnace that I installed 13 years ago. First problem with it occurred today - top flame roll-out switch tripped several times. Suspecting a cracked se… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
Hello, I need to replace current forced air gas furnace thats
Hello, I need to replace current forced air gas furnace thats 30 years old. House is only 1000sq.ft. with total of 5 registers. Old furnace is rated at input 60.000btu and output 48.000/ My understand… read more
Mark Henley
Mark Henley
HVAC Controls DDC
3,209 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x