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I have a goodman a/c with heat pump, changed out the

Customer Question
I have a goodman...

I have a goodman a/c with heat pump, changed out the thermostat not getting any heat

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

It's blowing air but no heat

Submitted: 2 years ago.Category: HVAC
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Answered in 16 minutes by:
1/30/2016
HVAC Technician: Brian HVAC Guy, HVAC Technician replied 2 years ago
Brian HVAC Guy
Brian HVAC Guy, HVAC Technician
Category: HVAC
Satisfied Customers: 1,024
Experience: I have been an HVAC/R mechanic/technician for 30+ years.
Verified

Hi I'm Brian and I'm here to help!

Was the heat working ok with the old thermostat?

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HVAC Technician: Brian HVAC Guy, HVAC Technician replied 2 years ago

Ok thanks. Can you tell me what color wires were connected to what terminals on the old thermostat and what you connected those wire to on the new one please? I'll also need the new thermostat make and model number.

Thanks,

Brian

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