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My name is ***** *****
, yes i ran out of oil

Customer Question
Hello my name is...

Hello my name is ***** *****

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Yes i ran out of oil unfortunately my oil company does not deliver on weekends so i went to my local gas station and got 10 gal of diesel when bleeding the line, the oil was foamy i bled it until it was clear and then shut it off however the furnace never kicked on so i tried bleeding it again and this time, nothing is coming out of the line

Submitted: 2 years ago.Category: HVAC
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Answered in 9 minutes by:
1/30/2016
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,846
Experience: 40+ yrs. experience as a licensed oil & gas technician.
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If nothing is coming out of the pump bleeder when the burner motor is running then the oil line is probably clogged. This is pretty common if you run out of oil. You can try replacing the filter and if that doesn't work you'll have to blow the oil line out under pressure. Dumping an oil additive into the tank that will help dissolve the clog is another option.

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Customer reply replied 2 years ago
well when I was bleeding the line prior to nothing coming out, I did get a soda bottle about filled with oil. So there was oil coming out. however the furnace never kicked on. so i tried bleeding it again..and that is when nothing came out.
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

Same answer. If no oil is coming out the line is plugged assuming the burner motor is running while you're bleeding

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HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

You can get the additive at any plumbing supply house. If you have the luxury of giving it time to work (sometimes 24 hours) that may be all you need to do. There are a variety of additives available that will dissolve sludge in an oil tank.

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Customer reply replied 2 years ago
i do not believe that is the issue. the furnace is newer. and is maintained yearly prior to winter.
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

That doesn't mean the tank is new(er). There is no other explanation except perhaps the pump screen could be clogged.

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Customer reply replied 2 years ago
how do i remove to see if it is clogged
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

You need a pump gasket or it will leak when you put it back together. However this is the least likely cause. A clogged line or filter is far more likely.

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Customer reply replied 2 years ago
i found the solution. all i needed to do was hold the reset button for 35 seconds and the furnace kicked on. how do i request a refund
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

I said several times "if the burner is running"! You never once said it wasn't. I can't help you if you don't tell me what's going on. Contact customer service at

http://ww2.justanswer.com/contact-us

For a refuund

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