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I have a Honeywell T8000C thermostat and when I turn on

Customer Question
cooling it only cools mildly...
I have a Honeywell T8000C thermostat and when I turn on cooling it only cools mildly. It reads 28C and no matter if I reduce to 4C wont cool. System set to COOL and Fan either to auto or On.
On display it states 28C with a snowflake.
Can u please help
Submitted: 2 years ago.Category: HVAC
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Answered in 3 hours by:
1/29/2016
HVAC Technician: airheatman, HVAC Technician replied 2 years ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,528
Experience: Furnace, A/C and heat pump specialist.
Verified

Can you look and see if outdoor unit is coming on? If so feel of the large copper line t outdoor unit and tell me if it is cold,cool or same as outdoor temp.

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