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What do you have for a furnace?
I need the model number. You have a heat pump?
I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Is both indoor and outdoor running when thermostat is already satisfied?
OK can you do some hands on?
Go to thermostat and remove front cover.Then disconnect the R wire from thermostat and see if unit goes off or still runs
Try W wire then
I expected so. Your problem is a stuck sequencer in the air handler. Is that something you are comfortable replacing
It will be top panel of air handler .Give me air handler model and I can be a bit more specific.
That is outdoor. Indoor is what stays running
LOL. Indoor is most likely Goodman also. It will be in closet attic or basement.Air handler is where the air is drawn in and recirculated through ducts
If you would like to continue when you can get to air handler or have someone there who can, we can troubleshoot, but most likely we will find the sequencer needs to be replaced.
No problem, just let me know