HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

I have an Aprilaire Model 8476. This morning, as I walked…

Customer Question
I have an Aprilaire Model...
I have an Aprilaire Model 8476. This morning, as I walked towards the unit to adjust the temperature, I zapped it with static electricity. The display froze. None of the buttons worked. I removed the batteries. I checked them with a battery tester. The batteries are good. I replaced the batteries. I hit the reset button. The display came on momentarily and then went off. The screen is blank. Any suggestions?
Submitted: 2 years ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 16 minutes by:
1/24/2016
HVAC Technician: Tim H., HVAC Professional replied 2 years ago
Tim H.
Tim H., HVAC Professional
Category: HVAC
Satisfied Customers: 3,972
Experience: Experienced in all aspects of HVAC, both residential and commercial.
Verified

Hi, I'm Tim and I'm an HVAC expert here to help answer your question(s). Please provide all the information I ask for since I'm not onsite. At the end of our dialog you will be asked to rate my service, but please wait until then and all your question(s) have been answered satisfactorily. If you are not satisfied, I'd appreciate it if you'd tell me why before leaving a negative rating and allow me to continue to work with you until we are able to both agree on an outcome to follow. Thanks for your business!

Which control do you have? The manual control or compensating control?

Ask Your Own HVAC Question
Customer reply replied 2 years ago
I have an Apilaire Model 8476 Thermostat with Event Based Air Cleaning
HVAC Technician: Tim H., HVAC Professional replied 2 years ago

I got the humdifier model, but am wondering about the humidistat (the control).

Ask Your Own HVAC Question
Customer reply replied 2 years ago
Your answer makes no sense. I do not have a humidifier model. Please be honest with me. Do you know what you're doing or not?
Customer reply replied 2 years ago
I am not getting an answer regarding my Aprilaire Model 8476 Thermostat. Please cancel the charges to my credit card account of $28. Your service is not helping me at all and is too slow.
HVAC Technician: Tim H., HVAC Professional replied 2 years ago

Sorry, I misread your question. I see you have an Aprilaire thermostat. Since Aprilaire makes humidifiers as well, I thought we were talking about a humidifier. So, display is blank, correct? It's possible that you may have fried the board in it, but lets try some things first. Since furnace provides power to the thermostat, have you checked to see if furnace has power? Blower door on tight? Power switch on? Also, may want to check low voltage fuse on furnace board to see if it is blown.

Ask Your Own HVAC Question
Customer reply replied 2 years ago
You are incorrect. The thermostat is strictly battery powered. The furnace does not provide power to the thermostat. I do not believe you understand the situation.
HVAC Technician: Tim H., HVAC Professional replied 2 years ago

I see you just want to argue, so will opt out and open to other experts. Good luck!

Ask Your Own HVAC Question
Customer reply replied 2 years ago
That's fine. I am not satisfied with your service and want a full refund. Thank you.
Was this answer helpful?
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,938
6,938 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,938 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
How do I operate a humidistat. How to operates humidistat. I
I simply turned humidistat on and turned to the current area humidity and assumed the a/cwould come on Nothing happened. HELP … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I need an humidistat and a thermostat with WiFi combined for
Hello, I need an humidistat and a thermostat with WiFi combined for my south Florida condo, so that when I'm back in Connecticut I. Can control both the humidity and temperature,,, thanks … read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
My lennox humidifier doesn't work. it has a fan and solenoid
my lennox humidifier doesn't work. it has a fan and solenoid for water. it is not receiving 24 volts from the lennox furnacde … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
Do you have answers for home steam humidifiers for
Do you have answers for home steam humidifiers for installing in heating and cooling ducts? … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I have a skittle 45sh dramatic humidifier that is not coming
my name is*****: Do you plan on doing the work yourself?… read more
Bill
Bill
Service Mgr
100 satisfied customers
I'm installing a Aprilaire 600 humidifier with a Aprilaire
I'm installing a Aprilaire 600 humidifier with a Aprilaire Model 60 automatic digital humidifier control into a Honeywell EIM THM5421R. I thought I had the wiring figured out but I'm stuck. Need guida… read more
Billy
Billy
Journeyman Service Technician
State Licensed Mechanical Contractor
9,330 satisfied customers
I have a aprilaire 600 humidifier and a aprilaire 5000
I have a aprilaire 600 humidifier and a aprilaire 5000 airclearner.the humidifier was installed on the return, will that effect the air cleaner?… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,796 satisfied customers
Trying to hook up humidifier to furnace and thermostat.
Trying to hook up humidifier to furnace and thermostat … read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
452 satisfied customers
I'm trying to connect/wire from my Wait 6000 humidifier to
I'm trying to connect/wire from my Wait 6000 humidifier to the Lennox EL296UHE furnace. The Wait manual say connect the wires C & W (W1) terminals. But Lennox manual say one wire to terminal C and the… read more
MattR757
MattR757
HVAC Contractor / Owner
Associate Degree
14 satisfied customers
I've recently installed a HM700A1000 steam humidifier and
I've recently installed a HM700A1000 steam humidifier and everything is working fine except that it's not shutting off. It has the yellow LED constantly on which indicates the water level is to high w… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I'm wondering if humidistat for my he120 can be tapped onto
Hi I'm wondering if humidistat for my he120 can be tapped onto hum terminal on my furnace … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,796 satisfied customers
How do you hook up a general E2 humidistat to an Acu steam
How do you hook up a general E2 humidistat to an Acu steam 10 humidifier … read more
Daniel Plourde
Daniel Plourde
plumbing, hvac technichian
Vocational, Technical or Trade School
452 satisfied customers
My Aprilaire 700 humidifier is not working properly. The
My Aprilaire 700 humidifier is not working properly. The humidistat on the side of the furnace reads 50% while the actual humidity throughout the house is only 30%. Is this something I can fix myself,… read more
gotoman for ac
gotoman for ac
HVAC Service manager and owner
Associate Degree
4,135 satisfied customers
I want to wire my Generalaire Humidistat to my Furnace. I
I want to wire my Generalaire Humidistat to my Bryant Furnace. I see a dedicated terminal for the Humidifier (HUM), but I do not know where to connect to common (C). I see a vertical row of terminals … read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
I have a Aprilaire Humidifier on my burner.I'am wondering if
Hi I have a Aprilaire Humidifier on my burner.I'am wondering if the unit should come on when the burner starts a cycle?When I use the test mode on the control panel the water starts going in but when … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
A quick question on a humidifier: The humidifier goes on at
A quick question on a humidifier: The humidifier goes on at 20 {manual on} but does not shut off when the flame goes off (cool). Where can I find manuals for these humidifiers and what is the problem?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an Aprilaire thermostat which has suddenly become
Hello, I have an Aprilaire thermostat which has suddenly become "locked". I can't set it any higher than 14C without it saying "limit reached"! I have tried holding the menu symbol for seven seconds a… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,796 satisfied customers
I changed my batteries in the Aprilaire thermostat because
Hi, I changed my batteries in the Aprilaire thermostat because the backlight no longer lit and when I put in the new batteries the only thing that I read is the word OFF. It was a new pack of batterie… read more
Phil
Phil
Mechanical Engineer
6,938 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x