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We've had a cold snap over the last several days and this…

Customer Question
We've had a cold snap...
We've had a cold snap over the last several days and this morning we woke to no hot water. I checked the propane tank and it is nearly full. I disconnected and reconnected the gas piping, and usually when I turn the switch on by the unit it will make the high pitched noise that signals it's on, but not this time.
Submitted: 2 years ago.Category: HVAC
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Answered in 1 minute by:
1/23/2016
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,631
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

What is the brand and model number of your unit?

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Customer reply replied 2 years ago
It's a Noritz, it'll take a minute to get the number.
Customer reply replied 2 years ago
NR71-OD
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

I've been called away. I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

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