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I have a furnace that has Ultrazone EWC-ST-2E control panel.

Customer Question
I have a furnace...

I have a furnace that has Ultrazone EWC-ST-2E control panel. The furnace does not start when heat is required. It starts when I pull the relay out and put it back. What could be the problem?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

It works fine for cooling and also when heating is not required frequently. That is when it is not too cold outside

Submitted: 2 years ago.Category: HVAC
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Answered in 6 hours by:
1/23/2016
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 2 years ago
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,036
Experience: Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Verified

I am very sorry your question has not been picked up yet.

I just logged on and found you had not been assisted.

Please let me know if you still need help and I will do my best. Please do not "Rate" as we have not worked toward an answer yet.

If you would like to proceed let me know by replying.

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Customer reply replied 2 years ago
I still need help
Customer reply replied 2 years ago
Where is my answer?
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 2 years ago

the relay you are pulling out....is it in the panel or the unit and what relay is it?

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Customer reply replied 2 years ago
Out side the control panel. It is line electric coil CRH102C - 24 VAC
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 2 years ago

Ok that is breaking the 24v circuit and restarting...does turning thermostat off/on do the same thing?

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Customer reply replied 2 years ago
Turning off and on the thermostat did restart the furnace same as the relay switch
HVAC Technician: BillyHvac, Journeyman HVAC Tech replied 2 years ago

Thank you, ***** ***** it is a 2 zone panel...does the other thermostat react same same way or just the master?

Or does second zonenot work until master off/on?

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Customer reply replied 2 years ago
The second zone did not start until the master thermostat off and on
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BillyHvac
BillyHvac
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 23,036
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