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No power to my thermostat. not electrical savy and thought

Customer Question
Customer: hello. no power...
Customer: hello. no power to my thermostat. not electrical savy and thought maybe it went dead on it's own but now see that power is supplied to it via blue wire? i guess somewhere there is a blown fuse?
JA: Thanks. Can you give me any more details about your issue?
Customer: thermostat had now power, so thought I would put new smart one on but no power to that so there must not be getting power. sorry, don't know what to say.
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.Category: HVAC
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Answered in 16 minutes by:
1/21/2016
HVAC Technician: airheatman, HVAC Technician replied 1 year ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,786
Experience: Furnace, A/C and heat pump specialist.
Verified

Usually in blower panel on furnace. Remove panel on furnace and look inside for a control board with a small auto type fuse.

http://i.imgur.com/kYe4Epz.png

http://i.imgur.com/zOpm9aP.png

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Customer reply replied 1 year ago
ok thanks
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Let me know what you find. I am here most everyday if you need me. About to leave for the night but will be here tomorrow if you need me.

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Customer reply replied 1 year ago
opended furncace but no fuse....says there is a reset button but cannot find it
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Do you see a model on furnace?

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Customer reply replied 1 year ago
ok found fuse but not broken
HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Did you remove fuse and make sure it is intact , No burned spot? If so lets next look to see if maybe you have a float switch or condensate pump for drain that might be breaking circuit.

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HVAC Technician: airheatman, HVAC Technician replied 1 year ago

Haven't heard back in awhile and I am about 4o minutes past time I was supposed to leave so I will check in tomorrow morning to see if you still need helps or if you got it working.

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airheatman
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8,786
8,786 Satisfied Customers
Experience: Furnace, A/C and heat pump specialist.

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