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My thermostat is not working. I have changed the batteries…

Customer Question
my thermostat is not working...
my thermostat is not working. I have changed the batteries
Submitted: 2 years ago.Category: HVAC
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Answered in 1 minute by:
1/20/2016
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,621
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

There's a pretty good chance the problem isn't with your thermostat. It's probably more likely the problem is with your heating equipment. What do you have for a furnace? brand and model number please.

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Customer reply replied 2 years ago
trane model twvo3081
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

I'm going to open this backup to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.

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HVAC Technician: airheatman, HVAC Technician replied 2 years ago
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 9,368
Experience: Furnace, A/C and heat pump specialist.
Verified

Lets start at thermostat.

1.Do you have a display?

2.If you remove R and G wires from thermostat and touch them together will indoor blower come on?

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Phil, Mechanical Engineer
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