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I have a Honey well programable touch screen thermostat. i…

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I have a Honey well...
I have a Honey well programable touch screen thermostat. i am getting an error message that the outside sensor is not communicating. Batteries have been replace still no luck.
Heat will not come on.
Submitted: 2 years ago.Category: HVAC
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Answered in 10 minutes by:
1/20/2016
HVAC Technician: gotoman for ac, HVAC Technician replied 2 years ago
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,358
Experience: 51 years of experience install design and repair of all makes and models of AC
Verified

Turn power off to outside and inside units. This will reset faults. Retry system and let me know if it runs. Need model number of thermostat. Russ

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