HVAC

Have HVAC Questions? Ask an HVAC Expert for Answers

Ask an Expert,
Get an Answer ASAP!

HVAC

I have a Honey well programable touch screen thermostat. i

Customer Question
I have a Honey well...
I have a Honey well programable touch screen thermostat. i am getting an error message that the outside sensor is not communicating. Batteries have been replace still no luck.
Heat will not come on.
Submitted: 1 year ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 10 minutes by:
1/20/2016
HVAC Technician: gotoman for ac, HVAC Technician replied 1 year ago
gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5,233
Experience: 51 years of experience install design and repair of all makes and models of AC
Verified

Turn power off to outside and inside units. This will reset faults. Retry system and let me know if it runs. Need model number of thermostat. Russ

Ask Your Own HVAC Question
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6,022
6,022 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

6,022 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

953 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I have two Lennox HVAC systems in my home, each system is
I have two Lennox HVAC systems in my home, each system is controlled by a Lennox X4147 thermostat. The touchscreen on one system went blank and the system quit working. I replaced the batteries but no… read more
Phil
Phil
Mechanical Engineer
6,022 satisfied customers
Where can I find a list of the possible reasons for 'system
where can I find a list of the possible reasons for 'system malfunction' on a 6 year old Evolution system? … read more
HvacmanSean
HvacmanSean
Owner
HVAC
219 satisfied customers
Carrier infinity system. Had power outage. Now thermostat
Carrier infinity system. Had power outage. Now thermostat can't locate outside unit … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
I have a White Rodgers !F-95-1291 Touch screen thermostat
I have a White Rodgers !F-95-1291 Touch screen thermostat with remote outdoor sensor. The out door reading is off by 10 degr F, too low. What's the prob? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
How to I active my G terminal for a hood fan lockout using
How to I active my G terminal for a hood fan lockout using my 7 in color touch screen thermostat? … read more
Phil
Phil
Mechanical Engineer
6,022 satisfied customers
I have a carrier a/c. After a short power outage this
I have a carrier a/c. After a short power outage this morning, my a/c won't come on. The thermostat seems to be stuck. There is a display, but it can't be changed. … read more
Michael Ferryman
Michael Ferryman
82 satisfied customers
My Infinity condenser model described below has Infinity
My Infinity condenser model described below has Infinity touch screen thermostat model SYSTXCCITCOI. I would need help in adjusting setting on thermostat that when AC comes on , it starts with 5 th st… read more
Phil
Phil
Mechanical Engineer
6,022 satisfied customers
Model 8600 touch screen thermosTat The screen is frozen.
Model 8600 touch screen thermosTat The screen is frozen. Poking any setting has no effect. The time and date are correct. I have changed the batteries 3 times and there is no change. The light does no… read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,080 satisfied customers
We have a Lennox heat pump and every time the system runs a
We have a Lennox heat pump and every time the system runs a defrost cycle it smells musty. two summers ago the "condensation pan" drain line was plugged and it was draining out the overflow drain all … read more
Gaztech
Gaztech
Technician
Vocational, Technical or Trade School
1,080 satisfied customers
I have a Lenox cx34-49c-6f and the outdoor fan is stopped
I have a Lenox cx34-49c-6f and the outdoor fan is stopped and not working any more. … read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
The Up and Down buttons on my thermostat are not changing. Help!
I have a LUX thermostat. The up/down buttons are not changing when I press either one of them. I'm stuck at 82.… read more
Brian HVAC Guy
Brian HVAC Guy
HVAC Technician
High School
953 satisfied customers
I have a lennox elite series programmable touch screen
I have a lennox elite series programmable touch screen thermostat. The screen is blank except for the boxes at the bottom (just the outline of the boxes, not the words) … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a model 8600 universal Touch Screen Thermostat. I
Hi my name is***** We have a model 8600 universal Touch Screen Thermostat. I inadvertently locked out the screen. I now cannot do ANYTHING with the thermostat, including getting out of the lock out. I… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I have a York h/p with vp8000 stat. Unit runs continuously
I have a York h/p with vp8000 stat. Unit runs continuously and red light on stat flashes 3 times, continuously. Room keeps temp as well. What is light telling me?… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
My trane TCONT803AS32DA Touch Screen thermostat system mode
My trane TCONT803AS32DA Touch Screen thermostat system mode is stuck in off. How do I get it unstuck?… read more
Wvfan79
Wvfan79
Mecanical Designer & Estimator
High School or GED
775 satisfied customers
I have a lennox elite series programmable touch screen thermostat.
I have a lennox elite series programmable touch screen thermostat. I am not interested in programming it and all I want to do is to be able to adjust the temperature manually without activating all th… read more
Wvfan79
Wvfan79
Mecanical Designer & Estimator
High School or GED
775 satisfied customers
i have a totaline p286-1200 touchscreen thermostat that makes
i have a totaline p286-1200 touchscreen thermostat that makes a odd buzzing sound. I can stop the unit from making this noise by manually turning on the system. the noise is only present when the syst… read more
Tom
Tom
HVAC Technician
Vocational, Technical or Trade Scho
770 satisfied customers
Is there such a thing as a programmable AC thermostat that
Is there such a thing as a programmable AC thermostat that I can program, with a code that only I know, to lock out my teenagers and keep them from changing the temperature while I am away? How about … read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
0 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x