HVAC

Have HVAC questions? Ask an HVAC Expert for answers

Ask an Expert,
Get an Answer ASAP!

Cant get my thermostat on after changing the batteries :(

Customer Question
Cant get my thermostat...

Cant get my thermostat on after changing the batteries :(

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

I have the thermostat model number- RTH23OB i think it was in the 'off' position, i know the batteries are brand new, i flipped the breaker box switch that said 'furnace', i checked the switch by the furnace, i didn't see any loose wires(?)

Contractor's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to HVAC Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

How long do i have to wait?

Submitted: 2 years ago.Category: HVAC
Show More
Show Less
Ask Your Own HVAC Question
Answered in 7 hours by:
1/18/2016
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 24,614
Experience: 40+ yrs. experience as a licensed oil & gas technician.
Verified

This could be a furnace issue. What do you have for a furnace (brand and model please)? what prompted you to change the batteries?

Ask Your Own HVAC Question
Customer reply replied 2 years ago
it was the battery connection points. they weren't touching the batteries so i had to manulally adjust them by pulling them out to get a good connection. thanks anyways
HVAC Technician: Rick, HVAC Supervisor replied 2 years ago

You're welcome and thanks for using Just Answer

Ask Your Own HVAC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a hvac technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phil Your Own Question
Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 7,426
7,426 Satisfied Customers
Experience: Retired HVAC/ Electrical & Boiler contractor. Industrial

Phil is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Phil

Phil

Mechanical Engineer

7,426 satisfied customers

Retired HVAC/ Electrical & Boiler contractor. Industrial

Rick Mather

Rick Mather

HVAC Technician

3,133 satisfied customers

35 years experience, HVAC

Matthew

Matthew

HVAC Technician

2,014 satisfied customers

14 years experience in the HVAC field of service, installation, Manual J & D calculations

Brian HVAC Guy

Brian HVAC Guy

HVAC Technician

1,024 satisfied customers

I have been an HVAC/R mechanic/technician for 30+ years.

Kenton Guidry

Kenton Guidry

HVAC Technician

963 satisfied customers

12 years install/service experience.

Rick Ridley

Rick Ridley

UK Heating Engineer

871 satisfied customers

Retired But have had 30 years on the tools, Ex CORGI

Tom

Tom

HVAC Technician

770 satisfied customers

16+yrs HVAC/R service. Residential Commerical Industrial

< Previous | Next >

Related HVAC Questions
I can't get anything in the window of my Honeywell
I can't get anything in the window of my Honeywell Thermostat RTH2300 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My thermostat went blank after reading Low Batt. Replaced
Hello! My thermostat went blank after reading Low Batt. Replaced batteries and re-installed. Fan is running (no AC) and thermostat is still blank. I flipped all the breakers, no joy. I … read more
Phil
Phil
Mechanical Engineer
Degree, Mech Engr Technology
7,426 satisfied customers
Im trying to read the forum but cant get past the pop up.
Im trying to read the forum but cant get past the pop up. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,349 satisfied customers
I have an old Hunter thermostat. It was the thermostat in
I have an old Hunter thermostat. It was the thermostat in the house when I bought it 11 years ago...not sure how long it had been installed prior to that. I cannot locate a model number anywhere, only… read more
Airheatman
Airheatman
Heating & Air Conditioning Contractor
6 years college
1,836 satisfied customers
Good Morning. I have a honeywell thermostat & I'm experiencin
Good Morning. I have a honeywell thermostat & I'm experiencing problems with it. The fan runs constantly & I have tried everything I can think to get it to operate normally. I can shut the furnace dow… read more
Rick
Rick
HVAC Supervisor
24,614 satisfied customers
I have a Carrier Infinity System /cooling. I pushed the off
I have a Carrier Infinity System for heating/cooling. I pushed the off button on the thermostat and the system powered down. When I try to turn it back on I cannot get the system to restart. My questi… read more
Kcrand36
Kcrand36
Technician/Owner
Vocational, Technical or Trade School
72 satisfied customers
My rodgers type 1f88-290 thermostat shows two dashes instead
My white rodgers type 1f88-290 thermostat shows two dashes instead of temperature...furanCE IS RUNNING, MAIN SWITCH AND BREAKERS ARE OK. Condenser not running outside. (sorry bout the caps.)… read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
A/c will not come on. I have a honeywell th8321u1006 thermostat. Found the thermostat sc
A/c will not come on. I have a honeywell th8321u1006 thermostat. Found the thermostat screen blank and the batteries leak corroded at the contacts.… read more
theplumber717
theplumber717
Plumber
Vocational, Technical or Trade Scho
791 satisfied customers
i am trying to connect a honeywell thermostat to goodman furnace...
i am trying to connect a honeywell thermostat to goodman furnace... looking for C wire connection from therm to other end.... i connected the blue wire to the C connection on the thermostat and at the… read more
theplumber717
theplumber717
Plumber
Vocational, Technical or Trade Scho
791 satisfied customers
my heating system not working. thermostat went blank a week
my heating system not working. thermostat went blank a week ago and the furnace is not working. help please. my model is carrier 58sta/stx.… read more
HVAC_Doug
HVAC_Doug
Vocational, Technical or Trade Scho
I have a Tempstar 5000 furnace and a Emerson central AC unit
I have a Tempstar 5000 furnace and a Emerson central AC unit model #KA55HXEGF-756 with an electronic Braeburn thermostat. The thermostat is only about 5 years old. I turned on the AC the other day and… read more
Richard
Richard
District Technical Manager
Vocational, Technical or Trade Scho
1,416 satisfied customers
When I got home from work I noticed it was very hot inside.
When I got home from work I noticed it was very hot inside. I looked at thermostat and noticed that it was 84 degrees although the thermostat was set to 78. I keep it on auto cool. I went outside and … read more
Tim H
Tim H
Lead building engineer
Vocational, Technical or Trade Scho
1,922 satisfied customers
We have a Robertshaw thermostat that currently has a blank
We have a Robertshaw thermostat that currently has a blank LED screen. We have no idea of how to take the cover off and restore the system.… read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
Have a gas fed HVAC system. Two days ago, the system would
Have a gas fed HVAC system. Two days ago, the system would not turn on (even while the thermostat shows the "flame" for the unit to kick the heat on). Went and checked the breaker, and nothing tripped… read more
M Oglesby
M Oglesby
Vocational, Technical or Trade Scho
2,010 satisfied customers
How do I get my Honeywell Thermostat working It said Batt
How do I get my Honeywell Thermostat working? It said Batt lo-so I changed them out with new. And.. Now I am not getting anything. And... my house is 48 degrees and dropping.… read more
Matthew
Matthew
HVAC Technician
Bachelor's Degree
2,014 satisfied customers
I have a White-Rogers Thermostat. Suddenly, today we got home
I have a White-Rogers Thermostat. Suddenly, today we got home and the air conditioner wasn't working. We looked at the electronic thermostat and it showed a signal saying 'battery'. We replaced the ba… read more
Heath
Heath
Vocational, Technical or Trade Scho
1,002 satisfied customers
Replaced batteries in my Honeywell TH5220D thermostat and now
Replaced batteries in my Honeywell TH5220D thermostat and now i cannot get anything (heat, cooling, or fan) to come back on. Checked the breakers and everything seems to be fine there.… read more
Matthew
Matthew
HVAC Technician
Bachelor's Degree
2,014 satisfied customers
My LED readout says 16 AE pm LO with a little degree mark following.
My LED readout says 16 AE pm LO with a little degree mark following. At first I thought it meant low battery. I replaced the batteries, but nothing happened. I can't program my thermostat at all becau… read more
Dan Linger
Dan Linger
Lead Technician / Energy Consultant
Bachelor's Degree
62 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x