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Is my name, my furnace p322016 won't turn on with

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Customer: ***** ***** is my...
Customer: ***** ***** is my name, my williams furnace p322016 won't turn on with thermostat, was working yesterday. I was reading a previous cust and you ?
JA: Thanks. Can you give me any more details about your issue?
Customer: heater won't turn on, you had him remove thermo wires tthen twist together?
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Submitted: 1 year ago.Category: HVAC
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Answered in 10 hours by:
1/18/2016
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22,381
Experience: 40+ yrs. experience as a licensed oil & gas technician.
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Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

Connecting the leads on the R & W terminals on the thermostat together will bypass the thermostat. It's the first step in troubleshooting. If that doesn't work then the next step is to go to the furnace and jump the R & W terminals on the furnace thermostat terminal strip.

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Customer reply replied 1 year ago
nothing happens when I put the wires together, should the heater go on?
HVAC Technician: Rick, HVAC Supervisor replied 1 year ago

Yes the furnace should start up. Next move to the furnace shut the power off and jump (connect with a piece of wire)the R & W terminals on the terminal strip where the thermostat leads connect. Be sure the blower compartment panel is securely in place after you jump R & W or the furnace won't run. Turn the power back on. Does the furnace respond?

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Phil
Phil
Phil, Mechanical Engineer
Category: HVAC
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