How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask BillyHvac Your Own Question
BillyHvac, Journeyman HVAC Tech
Category: HVAC
Satisfied Customers: 22541
Experience:  Endorsed for unlimited heating, cooling, oil burners, boilers, refrigeration, hydronics
Type Your HVAC Question Here...
BillyHvac is online now
A new question is answered every 9 seconds

I have a comfortmaker FBF075B12G1 model. Last year the unit

Customer Question

Customer: I have a comfortmaker FBF075B12G1 model. Last year the unit would not ignite the flame, blower would come on the the ignitor would not work. I cleaned the ignitor unit with steel wool and all seemed fine. This year it started doing it again, however; it required cleaning about every other day. So I decided to replace it. I ordered part number ICP(###) ###-####but received part NUMBER Q3451U. It appears to be exactly the same with one exception. When you mount the unit in the furnace it is backwards. The hood was on the right hand side with the old part and is now on the right hand side with the new part. Will we explode if I turn the unit back on :)
JA: Thanks. Can you give me any more details about your issue?
Customer: definitely, just ask
JA: OK got it. Last thing — HVAC Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: HVAC
Expert:  BillyHvac replied 1 year ago.


can you post a pic with the unit installed so we can see correlation of pilot to burner?

Customer: replied 1 year ago.
Picture 1 are the two units side by side, picture two show the mounting bracket attached to the new unit and positioning the hood on the wrong? side, and picture three show the mounting bracket attached to the old unit and the position of the hood on the correct? side. Sorry but couldn't get a picture of the unit mounted in the furnace, not enough room to get camera in place.
Customer: replied 1 year ago.
billy i am just going to send it back
Expert:  BillyHvac replied 1 year ago.

sorry...but I cannot safely determine operation without seeing its position to flame spreader/burner.

I wish you the best