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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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, I have a Carrier HVAC. Tonight is the coldest

Customer Question

Customer: ***** ***** Calabro
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a Carrier HVAC. Tonight is the coldest of the winter so far - 25 degrees. My thermostat says: System Fault 33 - LIMIT FAULT. I have not read the posts yet, but the CHAT box came on, and I thought I'd ask instead. There is apparently no heating. The indoor temp is 57 degrees now. Can I fix this myself?
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to HVAC Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: HVAC
Expert:  Rick replied 1 year ago.

Do you still need help?

Customer: replied 1 year ago.
I am changing the air filter, and calling my maintenance agreement provider this morning.
I do not need any help. Please let me know if I can recoup the JustAnswer fee.
Thank you.
Expert:  Rick replied 1 year ago.

Contact customer service for a refund at