Have HVAC Questions? Ask an HVAC Expert for Answers
The auger is not designed to run continuously unless it is on start up from a cold start. There are several things you need to check. 1. Make sure the thermocouple is inserted all the way into the ceramic cover and then it protruding one inch into the firepot. 2. Make sure there are enough pellets coming out of the chute. If you don't have 4-6" of fire coming over the top of the firepot you may have something blocked up in the auger tube or you may need to open th e feed rate slide a little more. This is located inside the hopper.