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I need to get some info about your fridge.
Please provide the model number off the label in the food section on the wall.
Is the fan running in the back by the compressor when you think it is running?
You may need to take the panel off inside the freezer. Can you do this?
If the fan is running, then the compressor should be running also. It jives with your statement so you have to get into the freezer and remove the back panel to expose the cooling coil. I am interested to see if there is any frost forming on coil.
It all depends on how much frost is on the coil. If the coil is only partially frosting up, it would indicate that you have a problem with the freon charge. That would not be a good thing and is what I consider a deal breaker on repairs. It just cost too much to track down and repair a gas leak and it generally never comes out to well in the long run. If the coil is frosted, then the fridge should be working.
If there is no frost on the coils and the compressor is running, the problem is the unit is low on freon or it has no freon. The compressor would be quite hot if there was gas in the system.
This is a serious problem and it would be unlikely that the cost of tracking down a leak and repairing it would be justified compared to just replacing it, unless this is a unit that is more than $1000 .
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I see that you did not rate my answer to the problem you were having with your refrigerator.
Was there any other information that I can provide or any questions that you still have?