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Appliance Tech Care
Appliance Tech Care, HVAC Technician
Category: HVAC
Satisfied Customers: 1547
Experience:  35+ Yrs Experience - 40,000+ 'Real World' Repairs
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Our refrigerator has set nine months in storage. We plugged

Customer Question

Our refrigerator has set for around nine months in storage. We plugged it in today after moving from storage and it will not get cold. The unit worked fine before unplugging for storage. The fan comes on and is moving air in the freezer. There is a fan located in the back bottom left of the unit and it is turning, blowing cold air. The compressor feels like it comes on. When I disconnect the power to the compressor it turns off and when reconnected the compressors feels like it is coming on. Any ideas?
Submitted: 1 year ago.
Category: HVAC
Expert:  Appliance Tech Care replied 1 year ago.

Hello and thanks for using this service!

I need to get some info about your fridge.

Please provide the model number off the label in the food section on the wall.

Is the fan running in the back by the compressor when you think it is running?

You may need to take the panel off inside the freezer. Can you do this?

Customer: replied 1 year ago.
Will take a few for the model number. The fridge is at my sons house. He is looking. And yes the fan is running in the back by the compressor.
Expert:  Appliance Tech Care replied 1 year ago.

If the fan is running, then the compressor should be running also. It jives with your statement so you have to get into the freezer and remove the back panel to expose the cooling coil. I am interested to see if there is any frost forming on coil.

Customer: replied 1 year ago.
That will have to wait until tomorrow as I will need to go to my sons house to see. If there is frost on the coil, then what?
Expert:  Appliance Tech Care replied 1 year ago.

It all depends on how much frost is on the coil. If the coil is only partially frosting up, it would indicate that you have a problem with the freon charge. That would not be a good thing and is what I consider a deal breaker on repairs. It just cost too much to track down and repair a gas leak and it generally never comes out to well in the long run. If the coil is frosted, then the fridge should be working.

Customer: replied 1 year ago.
I had nick turn the fridge off for 24 hrs. Turned back on. There is no frost on the coils. The compressor is coming on and fridge us still not getting cold. The top of the compressor is getting warm
Expert:  Appliance Tech Care replied 1 year ago.

If there is no frost on the coils and the compressor is running, the problem is the unit is low on freon or it has no freon. The compressor would be quite hot if there was gas in the system.

This is a serious problem and it would be unlikely that the cost of tracking down a leak and repairing it would be justified compared to just replacing it, unless this is a unit that is more than $1000 .


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Expert:  Appliance Tech Care replied 1 year ago.

Hi David,

I see that you did not rate my answer to the problem you were having with your refrigerator.

Was there any other information that I can provide or any questions that you still have?