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Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 22008
Experience:  40+ yrs. experience as a licensed oil & gas technician.
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I have a rheem ecosense 150, here's the symptoms: when

Customer Question

I have a rheem ecosense 150, here's the symptoms:
when running the shower for about 1 minute it start vibrating heavily, thermostat flashes error code 13 and then stops flowing hot water
I was wondering if this could be related to water pressure even though the manuals don't indicate that error code 13 is related to water pressure. Thanks.
Submitted: 1 year ago.
Category: HVAC
Expert:  Rick replied 1 year ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

A 13 error is a flame failure error. The vibration could be caused by a combustion problem. This is something best left to a pro to correct.