How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask airheatman Your Own Question
airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8256
Experience:  Furnace, A/C and heat pump specialist.
16514686
Type Your HVAC Question Here...
airheatman is online now
A new question is answered every 9 seconds

Tappan model CA-10-20, fan is working no heat, how can I fix

Customer Question

Hello, Tappan model CA-10-20, fan is working no heat, how can I fix it? thank you.
Submitted: 1 year ago.
Category: HVAC
Expert:  airheatman replied 1 year ago.

See any other model? I do not cognize this as a Tappan model number?

Customer: replied 1 year ago.
that's all what I can see.
Expert:  airheatman replied 1 year ago.

Can you attach a photo of unit?

If you have a paper clip icon on your page you can attach using that link.Or

You can upload the pictures using the tiny pic site .

Here is a link to the site.

http://tinypic.com/

Click on Browse , select the file from your folder.then click UPLOAD NOW.

They will give you a quote to enter in the box to verify you are a human.Enter the quote and click UPLOAD NOW

You will see your picture on right side of screen.

Then copy the link URL for email & IM

Paste that link here on the site.

Customer: replied 1 year ago.
that's what I have.
Customer: replied 1 year ago.
Hello, are you there?
Expert:  airheatman replied 1 year ago.

That is an oldie. probably why I have no records or manuals. What type of unit is this? Furnace, garage heater, ducted? I will see what I can find.

Customer: replied 1 year ago.
furnace, ducted.
Expert:  airheatman replied 1 year ago.

Will blower or anything come on?

Customer: replied 1 year ago.
blower is working.
Customer: replied 1 year ago.
the heat elements one is working ones no.
Expert:  airheatman replied 1 year ago.

OK just does not blow warm ?

Customer: replied 1 year ago.
I checked the apms, zero.
Customer: replied 1 year ago.
heat elements sometimes are working, but you never know for how long.
Expert:  airheatman replied 1 year ago.

Ok this may be a sequencer or a limit switch.can you attach a photo with panel removed so I can see the elements, limits and sequencers?

Customer: replied 1 year ago.
I am not at home right now.
Expert:  airheatman replied 1 year ago.

OK I suspect either a sequencer or a limit is dropping elements out

Customer: replied 1 year ago.
where can I get manuals for the furnace?
Customer: replied 1 year ago.
I didn't see any numbers on the sequencer.
Expert:  airheatman replied 1 year ago.

Probably about going to be impossible due to age.This thing was probably made by the original Tappan furnace company.They are made by Nordyne now, but doubt if Nordyne will have any info.

If you can take a photo of the elements, sequencers, relays, etc when you are home and if you have a volt meter for diagnosing we can probably figure this out.

Customer: replied 1 year ago.
ok, thank you.Have a good evening.
Expert:  airheatman replied 1 year ago.

Thanks for letting me work with you to this point.If you want to continue later, just come back to the question,We have 30 days to work on this at no additional charge.

Thanks for letting me work with you.If my answer has been polite, professional,and thorough, please click one of the ratings before you go. If you still need help let me know!.Expert is not paid for assisting you until you rate answer.Feel free to follow up for 30 days at no additional cost. Bonus always appreciated if you feel justified.

Leaving a poor service rating will not automatically refund your money,but reflects poorly on your expert. You have to request a refund if not satisfied with the information provided being accurate.